There may be several reasons why a transaction does not go through. We recommend checking the following list of possible reasons and reaching out to your credit card issuer/bank for further information.
Check the funds available in your bank account.
Card is expired
Check the expiry date shown on your credit or debit card.
Withdrawal limit exceeded
You may have reached a daily limit for a single vendor that could be set up by your card issuer or bank. Contact your bank for further information or retry the following day.
Card is blocked
Please try again in 30 minutes. If that doesn’t help, contact your bank or try adding a new card.
A technical error occurred
Please retry the process at a later time.
Bank declined the transaction
Please contact your bank for more information.